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Speaking Clearly At The Workplace

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.


speaking clearly at the workplace


Speaking clearly is an essential life skill. However, in our multi-lingual society, many infuse English with Chinese dialects, Malay and Tamil both at the formal workplace and in informal settings.  This can lead to a lower proficiency in spoken English which may affect self-esteem and organisation image.

In this programme, you will learn the features of standard pronunciation, right vocabulary and correct grammar for spoken English at the workplace. This will help to identify and correct common errors.  You will also apply practical strategies and use good resources as a follow-up to self-improvement and building confidence.

Benefits to You

Business Outcomes:
Participants will speak more clearly and confidently. This will result in more effective communication among all stakeholders, and better image and higher productivity for the organisation.

Learning Outcomes:

  • Identify and correct common errors in speaking
  • Be able to code switch in different settings
  • Use correct grammar structures in speaking
  • Use standard spoken English sounds
  • Apply strategies to improve speaking

A dictionary will be included

Programme Outline

Importance of speaking clearly at the workplace

Word Selection

  • Singlish vs Standard English words
  • Wrong usage of words
  • Use of particles “lah”, “leh”, “lor”, “meh”, “hor”
  • Code switch in context

Grammar Structure

  • Plural markers
  • Present and past tense markers
  • “Be” verb omission
  • Preposition issues
  • Question forms

Pronunciation Clarity

  • IPA phonetic transcription
  • Common consonant and vowel sounds
  • Word stress and schwa sound
  • Silent letters

Strategies and resources for better spoken English

Who Must Attend

(Level 1) Administrative & Support     
(Level 2) Supervisors, Executive, & Emerging Managers     
(Level 3) New Managers     

Programme Leader

Audrey Lai has been a language trainer for 20 years, developing and delivering business English courses for both the public and private sectors.  She has also trained corporate clients in Brunei and Malaysia.

Audrey is passionate about lifelong learning.  She is able to empathise with learners and to motivate them to improve their communication skills. She has consistently received good feedback on her subject knowledge,clear instructions and practical examples for the programmes she develops and conducts. 


CategorySIM Member Fee  (S$)Non-member Fee  (S$)
  Total Fee (S$)   Total Fee (S$) 
Fee/Pax (S$)GST (S$) including GSTFee/Pax (S$)GST (S$) including GST
Normal Fees550.0038.50588.50650.0045.50695.50
Early Bird FeesTo enjoy 10% discount off the fees above, please register four weeks before programme commencement date.

Enquiries : Lee Yoke Leng - 62485892 | 62466746,

Foreign participants sponsored by their companies, GST is not applicable. If payment is made by a Singapore-registered company, GST will apply.

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up for SIM Membership, please visit, email or call 6248 9489. To register for the programmes now, select the preferred programme run-dates below through the register icon. "Register", which will bring you to the registration page.

DateTimeVenueRegistration Closing Date 
12/10/2020 - 13/10/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Sep 28, 2020 Register
10/12/2020 - 11/12/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Nov 26, 2020 Register