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Strategies & Skills Of A Sharp Negotiator

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.


strategies & skills of a sharp negotiator

We are operating in a more complex and demanding environment that requires us to negotiate with our internal and external stakeholders. 
To add to the complexity, we are dealing with different cultures, conflicting interests and matrix reporting structures. This programme consolidates these new facets into a negotiation framework, enabling you to powerfully negotiate and influence others.
Benefits to You

You will be able to apply negotiation and influencing strategies and techniques to achieve your business objectives. 

Emphasis will be on real-world application, taking into consideration the VUCA business world (Volatile, Uncertain, Complex and Ambiguous).  


•Identify the needs, drivers and hidden agenda for the negotiation setting

•Apply knowledge on interpersonal relationship & emotional intelligence in the negotiation process

•Apply different negotiation strategies for a range of scenarios (i.e. conflict management, performance review or customer deals)

•Understand how cultural differences may affect negotiation and how to turn them in your favour

•Ability to gain insights and use tactics to change the balance of power

•Apply flexibility in handling different communication style and personality 

•Achieve positive outcomes through effective negotiation and influencing strategy
Programme Outline
•Using ICON approach for negotiation
  -Probe for INTERESTS  
  -Use CRITERIA to understand and persuade
  -Generate possible OPTIONS  
  -Identify NO-AGREEMENT alternatives  

•Negotiation planning process to be used in a range of situations 

•A “Toolbox” on influencing skills:
   -Reciprocity, Scarcity, Authority, Consistency, Liking, Consensus

•Case studies and discussions

•There will be some pre-reading required for this programme, to prepare for the case study.
Who Must Attend

(Level 3) New Managers     
(Level 4) Managers
(Level 5) Senior Managers & Directors

Programme Leader
Lorraine Kwek is a highly experienced speaker and trainer, having facilitated presentation skills training for the past 23 years for various local and international organisations, including LG, SingTel, Estee Lauder, Maybank, RHB, etc. 

Her Negotiation Dynamics programme has been a mainstay in the Centre for Management Development, MINDEF, for the past 15 years. She is a Certified Behavioural Consultant for the DISC system. 

SIM Member Fee  (S$)

Non-member Fee  (S$)

Fee/Pax (S$)

GST (S$)

Total Fee (S$) 

Fee/Pax (S$)

GST (S$)

Total Fee (S$) 

Normal Fees







 - To enjoy 10% discount off the fees above, please register at least FOUR weeks before the programme commencement date.
- Terms & Conditions applies.  Please call for enquiries.

Enquiries : Kathleen Tan - 62489407 | 62466746,

Foreign participants sponsored by their companies, GST is not applicable. If payment is made by a Singapore-registered company, GST will apply.

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up for SIM Membership, please visit, email or call 6248 9489. To register for the programmes now, select the preferred programme run-dates below through the register icon. "Register", which will bring you to the registration page.

DateTimeVenueRegistration Closing Date 
09/10/2020 - 09/10/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Sep 25, 2020 Register