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Solving Complex Problems - A Systems Thinking Approach

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.

solving complex problems - a systems thinking approach


In todays world characterised by complexity and uncertainty, organisations face a multitude of issues, all of which are complex and inter-connected. The issues are aggravated by a poor appreciation of the whole situation – much like 4 blind men each feeling a part of an elephant. As a result, What is the real problem? becomes a common refrain at senior management.

This programme introduces an approach to managing complexity using Systems Thinking. It enables the participants to appreciate the BIG picture and the inter-connections between the subsystems. The participants will gain an insight into separating symptoms from real causes, and find high leverage points to implement effective solutions.

Benefits to You
Business Outcome(s)

Through this programme, participants will increase their problem solving capability, thereby bringing long-lasting efficiency and improvement at the workplace. In addition, the ability to appreciate the big picture enables them to formulate strategies, leading to aligned effort, less wastage, and ultimately improved revenue and profit margins.
Learning Outcomes

This programme enables the participants to:
  • Analyse an issue in terms of components and their inter-connections
  • Synthesise perspectives from different stakeholders into a coherent picture
  • Assess the situation with a systems-level perspective
  • Identify the symptoms, root cause and consequences of a complex issue
  • Resolve the complex issue by creating or identifying new paradigm, new mindset, new leverage points and/or new action
Programme Outline
The 2-day programme comprises:
  • Overview and concept of complexity – the Beer Game
  • Concept of Systems Thinking and its application
  • What is the real problem? - Separating symptom from root cause
  • What is causing the problem? - Appreciating the underlying structures 
  • Identifying leverage
  • Consolidating and application tips

    Duration and Time

    Duration: 14 hours (2 days)

    Dates: September 12 & 13, 2019

                 December 9 & 10, 2019

    Time: 9.00am – 5.00pm


    Programme Fees

    Full Course Fee: $963.00 SIM members / $1,123.50 Non-members

    For Employer Sponsored Participants
    SIM Member: $936.50/ Non-Member: $1,097.00

    SkillsFuture Credit is applicable for Singapore Citizens aged 25 years old and above only


    Inclusive of 7% GST (GST is based on Full Course Fee)

    *Terms and conditions apply

Who Must Attend
Level 3 - New Managers
Level 4 - Managers &
Level 5 - Senior Managers & Directors - who deal with complex issues that seems never to go away no matter what has been tried and who face problems with multiple facets and perspectives.
Programme Leader

Tan Hong Wee is an organisation development consultant who specialises in Systems Thinking. He has delivered application and education workshops for Singapore Armed Forces, MCYS, Renci Community Hospital, Khoo Teck Puat Hospital, DSO National Laboratories and AVA. He believes in workshops that are pragmatic, relevant and useful for everyone. Hong Wee holds a M.A. (Mathematics) from Cambridge University, UK and a M.Sc. (Systems Engineering) from Naval Postgraduate School, USA.



SIM Member Fee  (S$)

Non-member Fee  (S$)

including GST

including GST

Normal Fees



Early Bird Fees


- terms & conditions applies ; please call to enquire.

Early Bird Fees closing date for the programme :

Programme Scheduled Date

Register by

27 & 28 April 2020 

16 March 2020


17 & 18 September 2020 -


6 August 2020

10 & 11 December 2020
29 October 2020

Enquiries : Mei Yen - 62486137 | 62466746,

Foreign participants sponsored by their companies, GST is not applicable. If payment is made by a Singapore-registered company, GST will apply.

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up for SIM Membership, please visit, email or call 6248 9489. To register for the programmes now, select the preferred programme run-dates below through the register icon. "Register", which will bring you to the registration page.

DateTimeVenueRegistration Closing Date 
09/12/2019 - 10/12/201909.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Dec 02, 2019 Register
27/04/2020 - 28/04/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Apr 20, 2020 Register
17/09/2020 - 18/09/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Sep 10, 2020 Register
10/12/2020 - 11/12/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Dec 03, 2020 Register