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Better Leaders Ask Better Questions
Learn Highly Effective Communication Techniques To Enhance Your Teams Performance

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.

better leaders ask better questions

Introduction

The premise for this workshop is that we spend too much time telling others what to do and unknowingly prevent them from being resourceful. Workplace cultures that do not facilitate people finding the answers for themselves can be stifling and toxic to work in, leading to disengaged and underperforming staff who are inhibited in performing at their best.

This workshop brings you the opportunity to learn some strategies that facilitate the people you converse with to tap into their potential and resourcefulness, leading to them feeling more valued, engaged, motivated and fulfilled. The skill of asking Better Questions in your leadership role will have a profound impact on your ability to allow others to fulfil their potential and you will walk away with some simple strategies to put into place immediately.

Benefits to You
BUSINESS OUTCOMES :
By attending this programme, participants will improve their ability to communicate with their teams in a way that creates more engagement, motivation and productivity which will drive higher revenues.
 
LEARNING OUTCOMES :

          Understand the benefits of asking vs telling as a preferred mode of communication

          Recognise unconscious patterns of response and that there are other ways to be ‘helpful’

          Learn how to deal with resistance to a questioning approach

          Develop listening skills to facilitate more creativity, resourcefulness and engagement

          Understand the power of questions and what questions to ask

          Know the ‘BETTER QUESTIONS’ model and its use in a solution focused approach

          Consolidate your learning by participating in an experiential activity 
 
 
Programme Outline
  • Introduction/context for the training
  • Recognise habitual patterns of response in our conversations
  • Understand the impact of asking vs telling and the principles of asking
    Better Questions
  • Developing the business case for Better Questions – why leaders need to do more asking
  • Dealing with challenges in using the approach
  • Distinguishing between hearing and listening
  • Listening traps and how to avoid them
  • The fundamentals of better questioning
  • Introduction to the BETTER QUESTIONING model - specific questions to use to enable enhanced performance
  • Questioning Practice – work in groups of three to practice the skills learnt,
  • Develop an action plan for implementation of learning
Who Must Attend
Level 2 - Supervisor, Executive, & Emerging Managers
Level 3 - New Managers
Level 4 - Managers
Programme Leader

Lindsay Tighe is the founder of Inspirational Coaching (started in 2002) and Better Questions (started in 2009). She is an executive coach, published author, speaker and trainer who has worked for over 20 years in the corporate world, both in the UK and Australia where she had many leadership roles developing people skills and improving workplace cultures.

Lindsay holds an MBA from Macquarie Graduate School of Management and regularly speaks at a variety of functions. She has also appeared on national TV in Australia and been featured in publications such as Women’s Day, Good Medicine, Singapore American Newspaper and the Qantas magazine.

Registration
CategorySIM Member Fee  (S$)Non-member Fee  (S$)
 including GST including GST
Normal Fees454.75535.00
Early Bird Fees10% DISCOUNT OFF THE FEES ABOVE
- terms & conditions applies ; please call to enquire.

Enquiries : Kathleen Tan - 62489407 | 62466746, kathleentan@sim.edu.sg

Foreign participants sponsored by their companies, GST is not applicable. If payment is made by a Singapore-registered company, GST will apply.

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up for SIM Membership, please visit www.pd.sim.edu.sg/membership/overview, email membership@sim.edu.sg or call 6248 9489. To register for the programmes now, select the preferred programme run-dates below through the register icon. "Register", which will bring you to the registration page.

DateTimeVenueRegistration Closing Date 
21/09/2018 - 21/09/201809.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Aug 24, 2018 Register