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The Heart Of Knowledge Management Implementation

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.

the heart of knowledge management implementation


Organisations have implemented Knowledge Management (KM) in many ways – through a ‘big-bang’ organisation-wide approach or within a department hoping for a success story for future expansion. However, many KM projects fail due to varied reasons - “There was too much reliance on IT”, “KM requires extra effort with no visible results” and “Leaders were not engaged in driving KM”. One common and consistent failure factor is the lack of alignment between KM initiatives and business outcomes. This programme covers key KM concepts; practical issues in aligning KM projects to support business objectives; elements of an implementation framework; and shares insights from past KM implementations.

Benefits to You

Business Outcomes 

Participants will be able to implement KM to better serve clients by harnessing the collective knowledge of individuals; utilise past know-how and experience to reduce learning curve and mistakes, and shape KM activities to reduce knowledge gaps in business processes. This leads to a clearer line of sight to improve business outcomes, increase individual and organisational productivity and ultimately higher revenues.

Learning Outcomes 

  •           Describe factors to determine types of knowledge gaps in organisation 
  •           Identify suitable approaches to reduce knowledge gaps in organisation
  •           Understand steps in KM implementation process 
  •           Apply KM principles to improve learning and build capabilities in organisations 
Programme Outline
  • Data, information and knowledge
  • Knowledge and KM
  • Principles of KM
  • Key elements of KM process
  • Knowledge sharing techniques
  • Approaches to reduce knowledge gaps in organisations
  • Key steps and tools for effective KM implementation
Who Must Attend

Level 3:New Managers 
Level 4: Managers 
Level 5: Senior Managers & Directors

Programme Leader
Gopinathan, Director and Principal Consultant, has more than 20 years of experience in both the private and public sector organisations. He has facilitated workshops on Knowledge Management (KM) and on Communities of Practice (CoP) and provided advice and helped launched communities in several public and private organisations. 
Gopi is a corporate KM trainer certified by Knowledge Associates Ltd, Cambridge UK and has developed and delivered KM training workshops for several organisations. He is trained by American Productivity Quality Centre, a leading centre in KM research and benchmarking, on its consulting approach, products and services. His achievements include the development of a KM roadmap for the Singapore Public Service. Gopi is also experienced in developing and implementing information and KM initiatives. He has published a KM Field Guide which provides a point of view on how KM can be practiced effectively in organisations. 
Gopi continually engages KM and CoP leaders to provide advice and build a body of knowledge.  He has recently published a CoP toolkit to help community leaders to better lead and cultivate communities. Gopi also lectures on KM in the public sector and CoP for the Master of Science (KM) programme offered by Nanyang Technological University. He speaks at several conferences and seminars, Gopi has been awarded the Advanced Certificate for Training and Assessment (ACTA) and Diploma in Development and Continuous Education (DACE) by the Institute of Adult Learning in Singapore.

 SIM Member Fee  (S$)Non-member Fee  (S$)
 including GST including GST
Normal Fees642.00770.40
Early Bird Fees10% DISCOUNT OFF THE FEES ABOVE.  Terms and conditions applied.  Please call to enquire.

Enquiries : Kathleen Tan - 62489407 | 62466746,

Foreign participants sponsored by their companies, GST is not applicable. If payment is made by a Singapore-registered company, GST will apply.

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up for SIM Membership, please visit, email or call 6248 9489. To register for the programmes now, select the preferred programme run-dates below through the register icon. "Register", which will bring you to the registration page.

DateTimeVenueRegistration Closing Date 
18/05/2020 - 19/05/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616May 04, 2020 Register
10/09/2020 - 11/09/202009.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Aug 27, 2020 Register