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Successful Change Management
Change is the only constant. Handling change management at the workplace is important as organisational change is more the norm rather than the exception. This course introduces the change management processes as well as change management tools and principles that professionals can use to initiate and sustain change processes more smoothly for greater acceptance and buy-in for those affected by the change.
(Level 3) New Managers
(Level 4) Managers
(Level 5) Senior Managers & Directors
Leonard Tay has been active professionally for the past 27 years with experience in the areas of Information Technology, Customer Service, Business Development including Training Delivery and Consultancy. Organisations he previously served in included Brelsoft Technology, 3M Singapore and NCS. At 3M he was recognised as Outstanding Sales Performer for three Quarters. He also specialises in working with organisations to provide instructional design, software applications for teaching and learning as well as training solutions or workforce development and re-profiling.
Due to his business development and technical work experience, Leonard is a versatile trainer able to effectively deliver soft skills as well as technical subject content. Besides technology related training, he has facilitated training for customer service, soft skills and leadership programmes such as Design Thinking, Managing Change, Implementing Continuous Improvement in Service Delivery, Delivering Impactful Presentations, Leading Workplace Communication and Engagement, Managing Service Innovation, Problem Solving and Decision Making using Systems Thinking.
As he specialises in training and instructional design, he also trains and assess other trainers for the Advanced Cert in Learning and Performance(ACLP) which is a nationally recognised programme for certifying trainers. As a trained instructional designer, Leonard has also developed curriculum and managed training projects for diverse sectors ranging from the Leadership and People Management, Security, Training, Business Management as well as IT Systems in Healthcare and the Civil Service. Being a recognised Skills Future Mentor by Enterprise Singapore, Leonard is also able to work with organisations to perform training needs analysis to close competency gaps and guide in-house supervisors to develop mentorship skills and write OJT blueprints.
|SIM Member Fee (S$)||Non-member Fee (S$)|
|Total Fee (S$)||Total Fee (S$)|
|Fee/Pax (S$)||GST (S$)||including GST||Fee/Pax (S$)||GST (S$)||including GST|
|Early Bird Fees||To enjoy 10% discount off the fees above, please register four weeks before programme commencement date.|
Enquiries : Grace Tan - 62489414 | 62466746, firstname.lastname@example.org
Foreign participants sponsored by their companies, GST is not applicable. If payment is made by a Singapore-registered company, GST will apply.
Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up for SIM Membership, please visit www.pd.sim.edu.sg/membership/overview, email email@example.com or call 6248 9489. To register for the programmes now, select the preferred programme run-dates below through the register icon. "Register", which will bring you to the registration page.