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Smart Digital Marketing Strategies To Deal With Rising Customer Expectations

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.

smart digital marketing strategies to deal with rising customer expectations

SIM Professional Development | Business Insights: Skills Alive!
Smart Digital Marketing Strategies to Deal with Rising Customer Expectations | Jul 21 (Fri) | 2.30 pm - 5 pm | SIM Management House
JUL 12
2.30 PM - 5 PM
Registration starts from 2.15 pm
Customer expectations are rising and brands are trying hard to keep up in a hyper connected and real-time experiences driven world. Immediate gratification is the norm when interacting with brands.

Despite investing heavily in the latest technology such as Chatbots, Artificial Intelligence (AI), Robotic Process Automation (RPA) and being armed with valuable data insights, marketers worry that their tools and campaigns are not meeting their customers’ expectations.

In fact, according to the fifth edition of Salesforce’s global State of Marketing report, fewer than half (49%) of the 4,100 marketing leaders across B2C and B2B brands questioned believe they are providing an experience completely aligned with their customers’ expectations.

E V E N T  H I G H L I G H T S
What are some effective digital marketing tools and techniques?
What are the important metrics for measuring digital marketing success?
How can you improve your digital marketing?
SIM Members::$35
SIM GE & SUSS Alumni::$40
* Fees are inclusive of 7% GST.
2019 SIM Membership e-Event Pass is applicable.
General Information
For more details & registration:
Call::Kathleen Tan on 6248 9407
About the Speaker
Manisha SeewalManisha Seewal is the Group Chief Marketing Officer for Carro, South East Asia’s largest online car marketplace. She oversees the marketing function for Carro in Singapore, Indonesia and Thailand. Before Carro, Manisha was the Head of Marketing at Tokio Marine Life Insurance Singapore Ltd and has also led marketing teams of top insurers like Great Eastern, AVIVA, HSBC Insurance and Zurich Insurance.

Manisha is a leader in MarTech space and a firm believer of simplifying technology to answer growing customer needs. She has led several technological innovations, which includes Singapore’s first ChatBot from a life insurer, called TOMI.

Listed amongst the top 50 women leaders in Asia, Manisha regularly participates in key marketing events and has been on the judging panel for Marketing Excellence Awards annually from 2014 – 2018. She is a highly sought-after speaker and a panelist at leading marketing events. She is also an Associate Lecturer at Republic Polytechnic, where she shares practical application of social & digital media strategies and crisis management with working adults.

Manisha was listed amongst 100 Most Influential Global Marketing Leaders in 2018. She received the Women Super Achiever Award in 2017, was listed amongst Asia’s most Influential CMOs in 2016 and most Influential Brand Leaders in 2015 by World Brand Congress. She also received Women Leadership Excellence Award by CMO Asia in 2016.

Who Must Attend

(Level 1) Administrative & Support     
(Level 2) Supervisors, Executive, & Emerging Managers     
(Level 3) New Managers     
(Level 4) Managers
(Level 5) Senior Managers & Directors
(Level 6) C-Suite


$35 SIM Members
$40 SIM GE & SUSS Alumni
$45 Non-members

Register by 5 July 2019.

2019 SIM Membership e-Event Pass is applicable.

Enquiries : Kathleen Tan - 62489407 | 62466746,