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How Design Thinking Can Solve Wicked Problems

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.

how design thinking can solve wicked problems

SIM Professional Development | Business Insights: Skills Alive!
How Design Thinking Can Solve Wicked Problems | AUG 15 (THU) | 3 PM - 5pm | Thinkplace Singapore
“Business people don’t need to understand designers better. They need to become designers.”
- Roger Martin, former Dean, Rotman School of Management
Design thinking is a human-centred approach that organisations can apply to understand their customers and innovate their offerings. It has given many organisations new hope, a way to unearth fresh insights about their users and differentiate themselves from their competitors.

Have you been wondering what design thinking is about and why are businesses adopting this approach? Do you have a complex issue that you are unable to resolve? Be inspired by how organisations have used design thinking to understand a complex problem and identify the right issues to solves.

In this condensed session, you will get to quickly experience what a design process feels like. We will also share how it can help you better work on the issues that you have been working on.

Learning Outline
Introduction to design thinking
Exploring the world of users. What is human-centred design? How can I spot new opportunities by deepening my understanding of my customers?
Innovate: generating ideas and prototyping. How do I develop ideas? How do I build and test my ideas with users?
Reflection on the experience. What did I learn from design? How can we bring this back to my business?
SIM GE / SUSS Alumni::$40
* Fees are inclusive of 7% GST.
General Information
For more information:
Call::Grace Tan on 6248 9414
About the Speaker
Debbie NgDebbie Ng is the Principal and Education lead of ThinkPlace’s Singapore studio, a strategic design consultancy with more than 13 years experience in working with large, complex organisations in the public, not-for-profit and private sectors to design human-centred experiences to create impact at scale.

Debbie is a pioneer of design thinking in Singapore, with more than a decade of experience partnering public and private organisations to transform and innovate through her expertise in human-centred design thinking. Certified by the notable Rotman School of Management, Debbie is highly regarded as a design coach with many years of experience training changer makers, innovators and practitioners who wants to acquire knowledge and skills in design thinking methods and mindsets. Debbie is passionate in mentoring leaders and teams to lead by design and change. She is currently a PhD candidate in the Doctoral Programme of the NUS Division of Industrial Design, delving into her research on design leadership in the public organisations.

Copyright 2019 Singapore Institute of Management. All rights reserved.
NOTE: Photographs and videos may be taken during this event for news and publicity purposes.

Programme Outline

Who Must Attend

(Level 1) Administrative & Support     
(Level 2) Supervisors, Executive, & Emerging Managers     
(Level 3) New Managers     
(Level 4) Managers
(Level 5) Senior Managers & Directors
(Level 6) C-Suite


Complimentary for SIM members
$40 SIM GE & SUSS Alumni
$45 Non-members

2019 SIM Membership e-Event Pass is applicable.

Enquiries : Grace Tan - 62489414 | 62466746,