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Kaizen - Continuous Improvement For Sustainable Excellence
Small steps, big results

SIM Professional Development (SIM PD) is the leading provider for adult learning, training and development for corporate and career development. We provide a wide range of quality executive programmes, corporate training, seminar and workshops in areas of soft skills training, leadership training, sales training, management training, personal effectiveness & productivity, project management training, strategy execution and forumation.

kaizen - continuous improvement for sustainable excellence


“Improve it even if it ain’t broke!” - It is easier to make small continuous improvements when things are going well, than to wait for a major breakdown and overhaul the processes and systems, which could mean much disruption or irreversible damage by then. Kaizen or the concept of continuous improvement, gets people to make gradual unending improvements, doing ‘little things’ better and achieving higher performance standards daily. Learn how to make your team feel valued and supported and in turn want to contribute towards productivity and creativity. You can also apply Kaizen concepts to achieve your personal goals whatever they might be.

Benefits to You
    Kaizen is an important approach towards an organisation’s long term competitive strategy and sustainability. Participants will learn how simple, incremental changes can add up and make a significant positive impact on the team and organisation, resulting in increased productivity and profitability.
    • Understand leadership styles required for continuous improvement to flourish
    • Undertake a self-analysis to find out hidden qualities that you can offer
    • Learn how to delegate when team members may not have all the skills sets and attributes required for a task
    • Use the Power of 7, a robust methodology to stimulate creativity
    • Enhance your influencing skills to bring about change, innovation and improvement 
Programme Outline

• Creating an environment to develop a high performing team
• The 12 ‘musts’ to achieve appropriate mindsets for change to happen
• Building morale in your team and encouraging creative thinking and improvement
• Thinking SMALL - Why it works
• Tricking the brain from flight or fight mode
• Reducing Muda – waste – in every aspect of your working life
• Problem solving through root cause analysis
• Delegation – using a unique instrument to uncover how best to use the range of different personalities and skill sets you might have in your team
• Using continuous improvement for personal development
• Overcoming resistance to change, the art of persuasion, and handling difficult people

Participant will take away the Kaizen Auditing Tool for immediate implementation and ongoing guidance.

Who Must Attend
(Level 3) New Managers
(Level 4) Managers
Programme Leader

Pat Wellington is an internationally-renowned management consultant and author. Her areas of expertise encompass the management of change, customer care, interpersonal communication and business development. Her particular expertise within change management is how Kaizen (continuous improvement) can not only enrich peoples’ lives at all levels within an organisation, but also bring very tangible results in terms of increased production and productivity. Her book Kaizen Strategies for Customer Care became a European best seller when it was published, and she was also a contributor to Kaizen Strategies for Improving Team Performance. 

Ms Wellington has many years of practical experience as well as a thorough theoretical grounding. She started her working life as a General Manager in a manufacturing and retail organisation, and fifteen years ago moved into management consultancy and training. She has headed up the Management Development Unit, LondonMetropolitanUniversity, the largest educational establishment in the UK capital, and held a senior management role at CityUniversity.  Her training and consultancy assignments have included Coca Cola, various United Nations aid agencies in Rome and Geneva, Canon and Coats Viyella. In the Gulf she has worked for the Government of Dubai, and Zamil Steel, and in Singapore and Malaysia she has delivered training programmes for a leading water authority, DSO National Laboratories, the Singapore Police Force and the Ministry of Education.

CategorySIM Member Fee  (S$)Non-member Fee  (S$)
  Total Fee (S$)   Total Fee (S$) 
Fee/Pax (S$)GST (S$) including GSTFee/Pax (S$)GST (S$) including GST
Normal Fees900.0063.00963.001050.0073.501123.50
Early Bird Fees810.0056.70866.70945.0066.151011.15
- terms & conditions; please call to enquire.
Early Bird Fees closing date:
Early Bird Fees closing date for the programme :
Prog Scheduled DateRegister & Pay by
8 & 9 Apr 201911/02/2019
18 & 19 Nov 201923/09/2019

Enquiries : Grace Tan - 62489414 | 62466746,

Foreign participants sponsored by their companies, GST is not applicable. If payment is made by a Singapore-registered company, GST will apply.

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up for SIM Membership, please visit, email or call 6248 9489. To register for the programmes now, select the preferred programme run-dates below through the register icon. "Register", which will bring you to the registration page.

DateTimeVenueRegistration Closing Date 
18/11/2019 - 19/11/201909.00 am - 5.00 pmSIM Management House, 41 Namly Avenue, Singapore 267616Oct 31, 2019 Register