Programmes > Listing
List of programmes under:
Sales & Customer Relationship
Customer & Competitor Intelligence : Enhancing Competitiveness
Managing Upset Customers Constructively and Learning from Service Breakdowns
Practical Customer Service Kungfu - SMILE!
Professional Selling Skills for Excellence
Psychology of Relationship Management
Selling to Senior Executives
Selling with Passion & Power™
Service Excellence Through Self-Efficacy
Strategic Distributor Management Kungfu!
The EQ Way to Customer Service