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SIMPD SIM50TH

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List of programmes under: Sales & Customer Relationship
Customer & Competitor Intelligence : Enhancing Competitiveness
Managing Upset Customers Constructively and Learning from Service Breakdowns
Practical Customer Service Kungfu - SMILE!
Professional Selling Skills for Excellence
Psychology of Relationship Management
Selling with Passion & Powerâ„¢
Service Excellence Through Self-Efficacy
Strategic Distributor Management Kungfu!
The EQ Way to Customer Service

 



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