Programmes > Listing
List of programmes under:
Sales & Customer Relationship
Customer & Competitor Intelligence : Enhancing Competitiveness
Expand Your Asian Markets through Distributors
Image Plus! Customer Care Excellence
Luring The Tiger Down The Mountain
Managing Upset Customers Constructively and Learning from Service Breakdowns
Practical Customer Service Kungfu - SMILE!
Professional Selling Skills for Excellence
Psychology of Relationship Management
Selling with Passion & Power™
Service Excellence Through Self-Efficacy
Strategic Distributor Management Kungfu!
The EQ Way to Customer Service
The Winning Pitch